Hello Again and Green Greetings!
In our last blog engagement, we explored the “Typical challenges experienced in the Banking industry”. We touched briefly on digital banking trends and the way forward for the banking industry following the challenges experienced from a Green Office perspective.
Digitization is the new buzz word within the FinTech industry with automation, efficiency and customer experience as the main drivers. Within the banking industry the partnership between strategy and technology create a perfect platform for digitization. The majority of customers are techno savvy and demand more streamlined processes from their banking service provider. Their time is valuable, and they challenge the banking industry to move towards digital platforms or face the risk of losing their business to more progressive banking service providers.