The expectation to deliver on an effective and efficient print environment for customers is becoming more and more important, whether it is a big corporate business with almost 3 000 assets to keep track of, or a small church down the road relying on one device to do the job. No matter your business size, you will most likely need to invest in a reliable partner to manage your devices and office automation space.
It’s all good to manage print costs and have a strategy for going digital, however can you answer the question of why your people still print and what are they printing? We have found that understanding this can actually uncover areas of inefficiencies within your business.
Typically, businesses identify areas of inefficiencies by means of manual processes or escalations within a department or from clients, due to tasks being missed or not attended to. This is a top-down approach where the business would then identify the inefficient process and reach out to consultancies or technology firms to assist with the automation or digitization of this process.
Green Office’s mission is to make businesses efficient and sustainable, and what is important to remember is that these two terms are interlinked. Moving towards a more sustainable business model will allow for the identification of inefficiencies within your business, thus reducing operational costs.
Looking specifically at the print environment, Green Office has assisted their Managed Print Service (MPS) clients to do exactly that, by implementing various sustainability initiatives – reducing print volumes, reducing energy consumption, green procurement and printer cartridge recycling.
It is not unlikely that most businesses do not know the number of printed pages they are currently generating or what their entire print environment is costing them. It takes a lot of time and industry experts to inventory all the devices, analyse the related cost to each device and understand the current picture of the business environment. If done properly, a print audit can be extremely helpful, as this critical information is used to measure the success and to identify opportunities to revitalise your print environment, reduce costs and improve end-user productivity.
The South African Financial Institutions are well known, as ambassadors for the country. Their contributions in sport, art and education has made phenomenal strides in improving revenue and reputation, a mutual benefit for both the institutes and the country. The major financial institutes share similar challenges within the core industry.
These are namely:
- Growth and market-share of the business and their portfolios,
- Creating or improving on their customer experience ie. customer relationship,
- Conquering new revenue streams, and last, but not least
- Digital Transformation of their legacy systems and moving towards a paperless environment
Despite the future vision the above challenges offer, printing is still a major focus despite its challenges for the majority of the financial institutes. Even with the launch of the newer digital platform banks (as seen in the media - Tyme and Discovery Bank), many South Africans are very much loyal to the traditional financial houses. Ergo, printing is and will still be a requirement for many years to come.
This question often comes up, and the answer to it is certainly yes. Your printing devices connect to nearly every device in your corporate network and most printers are not even designed with cyber security in mind. If hackers are hungry enough for information they will use any possible way to get “inside’’ your network. Their intent is to get access and control of your printer and from there your network. If they have access to the network, they will have control over your data.
The hackers want data that contains sensitive information that they can use to harm your company financially or place malicious software on your network to bring your business to its knees, harming your company’s IT infrastructure.
Cost savings, greater efficiencies and sustainability are all synonymous with the South African market. Most businesses are driving towards a leaner business that operates more efficiently while driving down operating costs. Printing and its associated costs are no different.
In a modern-day business environment, these are some of the important steps on how one can effectively reduce the amount of spend within their printing environment.
The office environment and the use of technology within, is rapidly changing and advancing year on year, and businesses are continually pressured to reduce operational costs, improve service levels and offer more products at a competitive rate.
This has resulted in a high demand for Business Solution Providers that can offer holistic office solutions and expertise in all operational areas of businesses and can assist with making them operationally efficient and sustainable.
Green Print was introduced to NDD through a partnership with the American company LMI, due to the high demand for brand diagnostic printer monitoring and print management software.
Software known as nddPrint MPS (Printer monitoring software) and nddPrint 360 (Print management software) was subsequently tested and established as a unique product in the current market due to its cloud based architecture and integration into various ERP applications. nddPrint MPS is not only outstanding in monitoring Network printers, but also has the capabilities of USB printers, which give the solution an advantage in comparison to other MPS software in the market. nddPrint 360 has the capabilities of Job Accounting, Print Rules, Secure Print, Release and Mobility .
nddPrint 360 can be setup without a print server and provide print tracking and policy control.
Virtulytix has recognised Green Office as a leader in Managed Print Services (MPS). Green Office was one of seven independent channel partners that Virtulytix selected to participate in the 2018 Leaders Index for MPS Channel Partners, based on demonstrated leadership in MPS.
The Leaders Index for MPS Channel Partners is a collection of hand-selected, independent MPS partners from around the world that are regarded as the Gold Standard in Managed Print and Document Services. Virtulytix classifies this index of elite providers from across North America, Africa and Europe as a lens to view the current landscape of MPS.