According to Gartner, by 2020, 80% of IT infrastructure modernisation projects will fall short of cost saving targets because of an inability to simplify and address unnecessary complexity.
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Topics: Service Level Agreement, office automation, Vendor Management, PST, Efficient, Office Solution
The print environment can often find itself in an inefficient state due to business processes that take too long to realise the required results. Printing makes up a big part of any business operation and if a printer is down and users can’t print, IT must ensure quick resolution to keep downtime to a minimum.
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Topics: Service Level Agreement