The expectation to deliver on an effective and efficient print environment for customers is becoming more and more important, whether it is a big corporate business with almost 3 000 assets to keep track of, or a small church down the road relying on one device to do the job. No matter your business size, you will most likely need to invest in a reliable partner to manage your devices and office automation space.
According to Gartner, by 2020, 80% of IT infrastructure modernisation projects will fall short of cost saving targets because of an inability to simplify and address unnecessary complexity.
The print environment can often find itself in an inefficient state due to business processes that take too long to realise the required results. Printing makes up a big part of any business operation and if a printer is down and users can’t print, IT must ensure quick resolution to keep downtime to a minimum.
Topics: Service Level Agreement